Websites and functionalities by size class of enterprise

Last updated time
27/02/2026 11:00
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Filters

Annual
From 0 to 9 persons employed
All activities (except agriculture, forestry and fishing, and mining and quarrying), without financial sector
Enterprises with a chat service where a chatbot or a virtual agent replies to customers
Percentage of enterprises
Montenegro

Websites and functionalities by size class of enterprise

Websites with chatbot customer service by country in 2020 (from 0 to 9 persons employed, all activities (except agriculture, forestry and fishing, and mining and quarrying), without financial sector, enterprises with a chat service where a chatbot or a virtual agent replies to customers, percentage of enterprises)

In 2020, United Kingdom had the highest value (1.96) among 3 countries, while Spain had the lowest (0.65).

#CountryValue
1United Kingdom1.96
2Portugal0.86
3Spain0.65