Websites and functionalities by NACE Rev. 2 activity

Last updated time
27/02/2026 11:00
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Source name
Eurostat (isoc_ciwebn2)
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Filters

Annual
10 persons employed or more
Manufacturing, electricity, gas, steam and air conditioning; water supply, sewerage, waste management and remediation activities
Enterprises with a chat service where a chatbot or a virtual agent replies to customers
Percentage of enterprises
North Macedonia

Websites and functionalities by NACE Rev. 2 activity

20202020

Chatbots on enterprise websites by country in 2020 (10 persons employed or more, manufacturing, electricity, gas, steam and air conditioning; water supply, sewerage, waste management and remediation activities, enterprises with a chat service where a chatbot or a virtual agent replies to customers, percentage of enterprises)

In 2020, Montenegro had the highest value (8.53) among 28 countries, while Latvia had the lowest (0.18).

#CountryValue
1Montenegro8.53
2Türkiye3.3
3Finland2.89
4Romania2.7
5North Macedonia2.58
6Lithuania2.5

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