Satisfaction with public services - Government at a glance indicators, 2023 edition

This dataset represents a selection of indicators as presented in the 2023 edition of the Government at a Glance publication related to satisfaction with public services, and accessibility, responsiveness and quality administrative services, healthcare, education and justice. Government at a Glance provides a dashboard of indicators assembled to help decision makers and the public analyse and benchmark governments across OECD members and partner countries. This eighth edition provides internationally comparative data on a range of public governance, tools and practices to help identify both strengths and weaknesses in democratic governance. The Structure and indicators section of the Government at a Glance publication, describes its framework and the structure by chapters, as well as the changes compared to the previous 2021 edition.The 2023 edition presents a new structure around these three broad categories: 1) Trust and satisfaction with public services (trust in public institutions, satisfaction with public services); 2) Achieving results with good governance practices (governance of the policy cycle, regulatory governance, budgeting practices, managing public procurement, infrastructure planning and delivery, digital government and open government data); and 3) What resources public institutions use and how are they managed (public finance, public employment, managing human resources). Further information on Government at a Glance 2023 edition via a dedicated web platform, which includes a Government at a Glance Data dashboard (for a selection of indicators in an interactive format) as well as Country fact sheets (key data by country), can be found at: Government at a Glance website